Never Miss a Business Call

How much is a call potentially worth to your business? If you run a retail business could it be a £75 basket of designer clothing, or could it be a larger business to business order? The call may not even have a monetary cost but it may have customer service values… the key is not to miss that call. Either you want to take the order, address the issue and maintain the high standards of business you strive to achieve in every other area.

Business realities however mean that there are probably times when you or someone else will not be able to answer the phone and that is when you need to start considering the value of the missed calls. If the business begins to see a significant value being missed in these calls then The Daily Business Bite would recommend you look into a phone answering service. Professional telephone answering services mean that you can redirect calls that you cannot answer to a personal PA within the UK who can take a message, deal with an order or begin the process of addressing a customer service issue by ensuring that the customer is spoken to, reassured and the message passed on promptly.

There are specialist call answering services operating in the UK who can provide your business with this piece of mind and we are sure that call answering services will soon provide a suitable ROI to support their investment.

Here are The Daily Business Bite’s quick top tips to look for when selecting a call answering service provider:

• UK based – pick a company based in the UK who can provide a professional and courteous service
• Clarify how the provider will relay the missed messages to you – speed can be critical
• Look for a provider who can offer more – as your business grows you may want to invest further in additional telephone lines, mailing addresses or even virtual office, having one company who can provide that will be a benefit
• Read their testimonials and search online for reviews – take these with a pinch of salt but good feedback online should be looked for


In Queue Merchandising

In a recent post I talked about retractable barriers and queue management, well in this post I would like to explore the subject a little further and add in-queue merchandising into the mix!

If your retail premises are busy you tend to have some form of queue management in place, whether it’s a sign, a retractable barrier or something more permanent. Queuing customers can easily become bored and in-queue merchandising can be a great way of promoting products to customers who would otherwise be standing still waiting for their turn at the tills.

And when it comes to driving up the number of impulse buys there is nothing more effective than an in-queue merchandising unit. We’ve all done it ourselves; standing and waiting to pay for something and by the time we leave we have also bought some chocolate, a magazine or some travel soap. The results are proven and to gain the competitive edge in the retail industry a business really needs to consider how it can drive up impulse sales through in-queue merchandising and also what products are best to target via these units. A customer is unlikely to impulse buy a £350 laptop but they may pick up a 2Gb memory stick or some blank DVD-Rs, this is where the importance of knowing your customers, your market and your product range becomes important but if you can increase the volume of low value sales it is a beneficial move for any retail business.

There are a number of different options available for in-queue merchandising so you can be sure that you will find one to suit the layout and size of your retail premises. I prefer the shelving units which can be incorporated into the barrier layout as I feel that you can display your products more effectively. Dump bins are another option but I find these too difficult to effectively present the products.


Retractable Barriers: A Welcome Addition To Both Private And Public Establishments

Queuing is an unfortunate reality within the modern world with a growing population and rising staff reductions a result of the economic climate. Although in these conditions queuing is unavoidable, businesses can ensure that the process is as painless and as ordered as possible. There are a number of solutions that the business can employ to enable this to happen. The approach which the business adopts to manage queues can be what determines whether a person leaves the premises content or vowing not to return.

When a queue is handled efficiently this can create a good reputation for the organization involved. One of the most effective ways of ensuring order within a queue can be making use of retractable barriers within the queuing environment. Retractable barriers enable a business to maintain a queue in a designated area. This tends to make sure that other customers aren’t inconvenienced by having to negotiate about the queue to move around the premises. Moreover, such barriers ensure that the priority and ordering of individuals in the queue is obvious, avoiding potential disputes before they even arise.

Retractable barriers are usually found in retail outlets at the point of sale to encourage the development of an orderly queue inside a designated area. The extent of the queue can be extended or retracted in accordance with the requirement at that time. Incorporating sales displays along the length of the queue may encourage customers to make further acquisitions if something they see takes their fancy . This can act as a distraction from the actual queue that the customer is standing in. Retractable barriers are appropriate for every type of commercial premises, providing an orderly approach to queuing until a point of sale becomes available for the customer.

Retractable barriers are not limited to shops, they may also be implemented within airports, train stations and cafes and post offices. They work efficiently to ensure that everyone is served in order and people stand in an orderly manner whether it is to purchase tickets or other goods. Retractable barriers help to divide up the large spaces present in such public infrastructure facilities and ensure the rest of the operating space can continue on as normal inspite of the presence of an extensive queue.

Retractable barriers are suited to a wide variety of applications where queues should be contained and kept in an orderly fashion. Further to applications in queuing, retractable barriers can also be used to cordon off areas that happen to be temporarily unavailable as a result of limited demand, cleaning or maintenance. Whilst a retractable barrier is not going to physically stop an individual entering an area, it clearly signifies a line not to be crossed. According to circumstances, retractable barriers can be established and altered appropriately. Barriers of this type present the perfect solution for enclosing queues and cordoning particular areas.

This post was written on behalf of Tensator, experts in retractable barriers and other crowd control solutions. For more information on retractable barriers please visit tensator.com.


Look Before You Leap

The old adage has saved me from disaster many times and when it came to finding a good http://www.webhostingfan.com.service provider for my company’s new website it was the same adage that led me to webhostingfan.com. There were too many unanswered questions in my mind at that time. Webhostingfan.com provided the answers to every question on the reliability; the security provided, the disc space and data transfer, and the support, right down to the number of email accounts and tools for making, maintaining and updating my site and services if required.

The reviews written by expert webmasters on the Webhosting service providers categorized numerically and alphabetically included iPage Hosting, InMotion Hosting, WebHostingHub, WebHostingPad, FatCow Hosting, HostGator, JustHost, SuperGreen, BlueHost, and HostMonster.

Navigating through the website was easy and convenient with blogs on related topics enhancing my desire to know more. Knowing the existence of thousands of similar websites why then did I make a decision based on the Webhosting service guide from webhostingfan.com? It’s simple, the information on the site was well researched, accurate, reliable and trustworthy and the webhosting service providers listed and reviewed were among the best offering the best deals.


Base to Know About Web Hosting

The important thing behind creating a web site is the web hosting. Many of the web sites mostly talk on the data transfer and on the band widths. The fact is that both are related but different from each other. Bandwidth is the amount of data that can be transferred on a shot. Data transfer is the data being transferred. If the bandwidth of the site is less, thenyour site would be too slow.

If the traffic is more, then the web site cannot with hold the traffic and sometimes may getcrashed. That’s the reason while you select a web hosting company, you should even have a look at the band with held bythat company.I have once suffered to know the best vps hosting service provider.I used many search engines and it was not up to the mark. I took the help of my friends to help me out with this problem.

God’s grace, one of my friends suggested me to try webhostingrating.com. This web site has the entire top rated web hosting service providers and also gave me a lot of information on the main advantages of the web hosting and why it is so important for a business to gain profits. I was lucky enough to have these providers with me and I was left to choose among those providers.


Copyright © 1996-2010 Daily Business Bite. All rights reserved.
iDream theme by Templates Next | Powered by WordPress